Privacy Policy
Last updated:
Please read this Policy. It describes how Columbus Housing Solutions, LLC (“Company,” “we,” “us,” or “our”; public-facing name Columbus Housing Solutions) handles personal information in connection with this website and the related online services described in our Terms of Service (the “Site” and “Services”). The Terms (including for age eligibility) apply together with this Policy. This is a general summary, not a substitute for legal advice.
Who this policy covers
This Policy applies to visitors to the Site and to individuals who submit information through our forms (for example, the cash offer or contact form) or who reach us at the contact points below.
Information from children
The Site is not directed at children under 18, and we do not knowingly collect personal information from children. If you believe a minor has provided us with personal information, contact us and we will take appropriate steps, including to delete the information when required by law.
Information we collect
You provide. When you submit a form or contact us, you may provide details such as name, phone number, email, property or mailing address, and the situation you describe. What we receive depends on what you choose to send and what the form asks.
Automatic / technical. Like most sites, our hosting and infrastructure may log technical data in the ordinary course (for example, IP address, browser type, and timestamps) to operate and protect the Services. We do not use third-party ad pixels or marketing analytics on the Site in the current build; if that changes, we will update this Policy to describe the tools and your choices.
How we use information
We use the information we collect to respond to you, evaluate a potential property purchase, communicate by phone, text, or email in line with the consent and disclosures on the relevant form, operate and protect the Site, comply with law, and for other uses described in this Policy. We do not sell your personal information to third parties for their marketing, and we do not resell or broker your inquiry to unrelated “lead buyers” for their own use.
Service providers and disclosures
We may use trusted service providers to host the Site, deliver form submissions, send email, route calls or messages, and perform similar functions. They may only use personal information to provide services to us, as permitted by law and our agreements. We may also disclose information when required by law, to protect rights and safety, in connection with a business transfer, or in other circumstances described in the Terms, subject to law.
How we use contact information
We use phone, text, and email to communicate with you about your request. Messaging frequency varies. You can ask us to stop non-essential marketing where applicable (for example, STOP to SMS or unsubscribe in email) and tell us on a call, subject to any legal or recordkeeping needs.
Cookies and similar technologies
The Site is mostly informational. Your browser may store or send routine technical data (for example, cookies for session or security). We do not currently deploy advertising or cross-site tracking as a core part of the experience. You can adjust cookie settings in your browser; doing so may affect some features.
Do Not Track
There is no single industry standard for “Do Not Track” signals. We do not currently respond to such signals in a custom way because we do not run behavioral ad networks on this site as described above.
Your choices; U.S. residents
No sale of your information. We do not sell your personal information as a business model.
State privacy laws. Depending on where you live and what laws apply to us, you may have rights regarding access, deletion, correction, or opt-out of certain processing. We will not discriminate against you for exercising rights allowed by law. We may need to verify your request. Use Contact us to submit a request.
Data security and retention
We use reasonable safeguards for the type of data we process. No online transmission or storage is fully secure, so we cannot guarantee absolute security. We retain information as long as needed for the purposes above, including recordkeeping, legal compliance, and resolving disputes, then delete or anonymize it in line with our practices and law.
U.S. users
The Services are U.S.-focused. If you access the Site from outside the United States, you understand that information may be processed in the U.S., where laws may differ from those in your country.
Links to other sites
The Site may link to third-party sites. We are not responsible for their privacy practices or content. Please read their policies before you submit information to them.
Changes to this policy
We may update this Policy. We will post the new version on this page and change the “Last updated” date. For material changes, we will take reasonable additional steps (such as a site notice) when practical. Your continued use of the Site after the effective date of an update is subject to the revised Policy, except where a stricter law applies.
How to contact us
For questions about this Policy, corrections to your information, or privacy requests, use Contact us.